Your customers get answers.
Fast. Friendly. 24/7.

Onito is an AI assistant that replies to your WhatsApp messages on your behalf — answering customer questions, capturing leads, and making sure you never miss a job.

Trusted by plumbers, restaurants, salons and trades across the UK

DC
Davies & Co Plumbing
Powered by Onito
Features
Everything your business
needs to stay responsive
You're busy doing the work. Onito handles the conversations.

Instant WhatsApp replies

Customers message your number and get accurate, helpful answers in seconds — even at 2am or while you're under a boiler.

Your knowledge, your voice

Onito learns your prices, services, areas, and policies. It answers as you would — never invents information or makes things up.

Smart lead alerts

When a customer asks something the AI can't answer, you get a WhatsApp notification with a summary. No lead slips through.

Easy onboarding

Answer 30 common questions about your business, or let us pre-fill them from your website. Go live in under 20 minutes.

Dashboard & insights

See every conversation, review enquiries, and track what customers ask most. Your AI gets smarter as you use it.

No app for customers

Your customers don't install anything. They just message your WhatsApp number like they already do. Zero friction.

Live in three steps
No technical skills needed. If you can fill in a form, you can set up Onito.
01

Tell us about your business

Answer questions about your services, prices, areas you cover, and how you work. We'll pre-fill what we can from your website.

02

Connect your WhatsApp

We set up a business WhatsApp number for you. Your existing number stays yours — customers message the new one.

03

Go live

That's it. Customers message, Onito answers. You get notified when a real lead comes in. Review everything in your dashboard.

Verticals
Built for businesses like yours
One platform, any service business. Onito works across industries with templates tailored to your trade.
Plumbers & gas engineers
Electricians
Restaurants & cafes
Pubs & bars
Hair & beauty salons
Dog groomers
Carpenters & joiners
Window fitters
Personal trainers
Cleaners
Pricing
Simple pricing. No surprises.
One plan. Everything included. Cancel anytime.

Onito Pro

£49/month
7-day free trial included
Unlimited WhatsApp conversations
AI trained on your business knowledge
Instant lead notifications to your phone
Owner dashboard with full conversation history
Website enrichment — we pre-fill your info
24/7 availability — never miss a message
Gets smarter the more you use it
Common questions
Do my customers need to install anything?
No. Customers just message your WhatsApp number as normal. They won't even know they're talking to an AI unless you tell them.
What if the AI gets something wrong?
Onito only answers from the knowledge you provide. If it's not sure, it tells the customer it'll check and notifies you instead. You can review every conversation in your dashboard.
How long does setup take?
Most businesses are live within 20 minutes. We pre-fill as much as we can from your website, then you review and fill in any gaps.
Can I see what the AI is saying to my customers?
Absolutely. Every conversation is visible in your dashboard in real time. You can also add or update your knowledge base at any time to improve the AI's answers.
What happens if I cancel?
You can cancel anytime with no penalty. Your WhatsApp number and all your data remain yours.
Do you handle phone calls too?
Not yet — Onito is WhatsApp-only at launch. Voice call handling is on our roadmap and coming soon.

Stop missing customers.
Start with Onito today.

7-day free trial. No credit card required. Live in 20 minutes.